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A channel says "needs reconnecting"

Help Center › Connecting networks

A channel says "needs reconnecting"

Authorizations expire or get revoked — here is what happens and what to do.

Networks hand out permissions for a limited time (LinkedIn 60 days, Pinterest 30 days, Facebook user sessions 60 days) or revoke them when you change your password or remove the app. When that happens:

  • The channel shows Expired on Social Channels and on the dashboard.
  • Scheduled posts for it are paused — nothing is lost.
  • Channel managers get a notification and, by default, an email.

Fix: Social Channels → the ↻ button on the channel → sign in again. Paused posts resume automatically.

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