Every few minutes ITPS Social checks each connected channel for new comments, replies and mentions and lists them in the Inbox (unread ones are counted on the sidebar). Open a conversation to see the original comment, other people's replies, your replies, internal notes and the post it belongs to.

• Reply as the channel. Reply & resolve closes it in one go.
• Assign to a teammate — they get a notification.
• Like / Hide / Delete appear only where the network's API supports them.
• Internal notes are visible to your team only.

Check for new manually with ⟳. Networks limit how far back we can read; very old comments may not appear.